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Showing posts from January, 2020

How to avoid Failed Deliveries during Festive season? An insight for Ecommerce sellers.

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Did you know that one of 20 online orders never make it to its determined location? This is an extremely worrying statistic for retailers and for their customers. Failed deliveries are a nightmare for any seller across the globe. Failed delivery is one of the most common problems in the supply chain and last mile delivery operations.
The extent of deliveries at this time of the year will give all retailers a huge pressure to process and deliver every order on time. Clearly communicating about deadlines is an highly important starting point in terms of managing expectation, but it is also crucial that retailers deliver on their promises to make those deliveries prior to the festive.
Failed deliveries may cost a fortune, not just because of increased operational cost but also because its one of the first reasons for disappointed customers who decides to not to go with that company again and can become someone who can damage the brand's reputation badly. There is always an extra cost f…